Refund policy
90-Day No-Hoops Guarantee
Use VOLU for up to 90 days. If you don't love it, email us at getvoluhair@gmail.com within 90 days of your order date and we'll refund your purchase in full.
- No photos or progress pictures.
- No apps or forms.
- No need to send the bottles back.
- You don't have to finish a certain number of bottles.
Refunds go back to your original payment method. Once we approve your refund, your bank usually shows it within 5 to 10 business days.
Damaged or wrong item
If your order arrives damaged or isn't what you ordered, email us within 30 days of delivery with your order number and we'll send a replacement at no cost.
Subscriptions
You can skip or cancel a subscription at any time from your account or by emailing us. Cancelling stops all future orders.
Contact
Questions? Email getvoluhair@gmail.com.